With over 20 years of experience as an entrepreneur, Kris Thorkelson has been rewarded by getting to help people access the goods and services that they need. As someone who has overcome the challenges it takes to build a successful company, this blog serves as a reflection of Kris’s own experiences as a leader in business.
The Changing Landscape of Commercial Real Estate
The pandemic completely altered the world as we know it. International travel now seems infinitely more intimidating, entire countries are swamped with cases and the highly contagious Delta variant has found footing even in places that had impressive vaccine...
Delivering Remarkable Customer Experiences Key to Business Success
Back in 1999, B. Joseph Pine and James H. Gilmore published a groundbreaking book entitled The Experience Economy. In it, the authors described how a variety of companies built customer goodwill by developing and delivering remarkable customer experiences. In many of...
5 Ways to Foster Strong Teamwork Among Your Employees
We’ve seen time and again how so much can be gained when several employees work together as a team. Of course, every team needs a strong leader and that’s where you come in. But volumes have been written about how there’s strength in numbers. Look at it this way....
The Power of Empathy: 5 Ways to Let Customers Know You Care
Everyone who owns a business or works in a customer-facing role in a company knows that customer service is job one. You can’t start or grow a business without customers, and without providing excellent, even exemplary, customer service, you simply won’t succeed. So...